Terms of Service
These Terms of Service ("Terms") are an agreement between you and Moves ("Moves," "we," "us," or "our") and govern your use of the Moves mobile application and website at moves.nyc (together, the "Service"). Moves is an event discovery service for New York City, operated by Vagabond Labs, Inc. By creating an account or using the Service, you agree to these Terms. Our Privacy Policy explains how we handle personal information. If you don't agree, don't use the Service.
Eligibility
The Service involves nightlife and events content and is intended for adults. You must be at least 18 years old to use it. By using the Service, you represent that you are 18 or older and that you are able to enter into this agreement.
The service
Moves helps you discover events happening in New York City. Event information — including times, dates, prices, lineups, and venue details — comes from third-party sources such as public listings, venues, promoters, and ticketing platforms. We work to keep it accurate, but we cannot guarantee that any listing is accurate, complete, or up to date. Events get moved, canceled, and sold out; prices change. Always verify the details with the venue or ticket seller before you go.
Some listings link to an external ticket seller, including purchases for events that are not ticketed by Moves. Those purchases are governed by that seller's terms. For events ticketed through Moves, we provide ticketing for the organizer identified on the event page, and Stripe processes paid purchases. Any applicable price, fees, and purchase conditions are shown before payment. These are tickets to real-world events, not digital app features or subscriptions.
The organizer sets event admission conditions, including age and identification requirements, capacity, and permitted conduct. Being 18 or having a Moves account does not make you eligible for a 21+ event or to purchase alcohol. A ticket does not override venue safety rules. Do not resell, copy, or misuse another person's ticket.
For a Moves-ticketed purchase, contact kobe@moves.nyc with your order details for payment, cancellation, or refund help; we coordinate with the organizer and Stripe. For an external purchase, contact the seller shown on your receipt. Any disclosed event refund policy and applicable consumer rights govern; nothing in these Terms removes rights the law gives you. Account deletion is not a refund request and removes access to tickets in your Moves account. Contact support about upcoming tickets before deletion.
Hosts must have authority to publish and sell admission to their events, provide accurate listings and prices, honor valid tickets and applicable refund obligations, and comply with venue and legal requirements. Hosts using payouts must complete Stripe's required onboarding and comply with the applicable Stripe terms.
Accounts
You sign in with your phone number or email address using a one-time passcode. You agree to provide accurate information, to keep your sign-in method secure, and to maintain only one account. You are responsible for activity that happens under your account. We may suspend or terminate accounts that violate these Terms. You can permanently delete your account at any time from within the app, under Settings, then Delete Account.
User content & community guidelines
After attending an event you can post reviews, ratings, and vibe tags, along with an optional written note, a username, profile photo, photos, videos, and any event material you submit (together, "your content"). You own your content and you are responsible for it. Public ratings are new-school word of mouth — honest, first-hand, about the night itself — and a few rules keep them worth reading.
Reviews describe the event. Say what the night was actually like — the crowd, the sound, the room. That's what makes ratings useful. Reviews that are about something else (a grudge against a person, an unrelated rant) get removed.
Photos, videos, profile images, reviews, and event submissions follow the same rules. You must have the rights and permissions needed to publish them, including respecting other people's privacy. Public review text and uploaded media may be held for review before appearing publicly. We may reject or remove content that violates these rules.
No harassment. Don't target people — other users, artists, staff, anyone. No hate, no threats, no doxxing. Criticize the party, not a person.
No spam or self-promotion. Don't use reviews to promote your own event, drop ticket links, or astroturf a venue. One genuine rating from a real night out beats ten planted ones.
We have zero tolerance for objectionable content and abusive users. Content that is harassing, hateful, threatening, obscene, sexually exploitative, or that impersonates another person will be removed, and the account behind it may be terminated immediately, without warning. You can report any review using the flag on it and you can block other users. We review reports and act promptly on violations by removing the offending content and, where warranted, removing the user who posted it.
License to your content
So we can operate the Service, you grant Moves a worldwide, non-exclusive, royalty-free license to host, store, process, display, and distribute your content in connection with running the Service — for example, showing your public review and username on an event page. This license ends when you delete the content or your account, except as necessary to complete deletion from backups and caches or preserve records required by law. Private content is not licensed for public promotion.
Prohibited conduct
You agree not to misuse the Service. That includes: using it for anything illegal; scraping, harvesting, or bulk-downloading data from it; interfering with or disrupting the Service or its infrastructure; attempting to bypass security or access accounts or data that aren't yours; creating accounts by automated means or under false pretenses; impersonating any person or misrepresenting your affiliation with anyone; and reverse engineering the app except where the law says we can't stop you.
Intellectual property
The Moves name, logo, design, and software are ours and are protected by intellectual property laws. We grant you a limited, personal, non-transferable license to use the app and site for your own non-commercial use. Event names, images, and related materials belong to their respective owners; their appearance on Moves doesn't imply any endorsement.
Third-party links and services
The Service links out to third-party sites and services — ticketing platforms, venue pages, maps, and social profiles. We don't control them and aren't responsible for their content, terms, or privacy practices. Your dealings with any third party are solely between you and them.
AI and optional connections
AI-generated suggestions and imported event details can be wrong. Verify dates, prices, venue rules, and admission details with the organizer. Optional AI sharing and connected taste services have separate in-app choices described in our Privacy Policy; connecting them is not required to browse events.
App Store license
If you obtain the iOS app through Apple's App Store, Apple's Standard Licensed Application End User License Agreement applies to your license to that app, unless a different license is presented in the App Store. These Terms govern the Moves service and do not replace Apple's standard app license or limit any nonwaivable consumer rights. Moves, not Apple, operates the Service and handles service support at kobe@moves.nyc.
Disclaimer of warranties
The Service is provided "as is" and "as available." In plain English: we don't promise the Service will always be available, error-free, or uninterrupted, and we don't promise that any event listing is accurate. Where you go and what you do at an event is your decision and your responsibility.
Limitation of liability
To the fullest extent permitted by law, Moves will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss arising from events you attend, tickets you purchase from third parties, or content posted by other users. To the same extent, our total liability for any claim relating to the Service is capped at one hundred US dollars (USD $100). Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
Changes to these terms
We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised Terms.
Governing law
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute arising out of these Terms or the Service will be resolved in the state or federal courts located in New York County, New York, and you consent to their jurisdiction.
Contact
If you have questions about these Terms, contact us at kobe@moves.nyc.