Privacy Policy
This Privacy Policy explains how Moves ("Moves," "we," "us," or "our") collects, uses, and shares information when you use the Moves mobile application and website at moves.nyc (together, the "Service"). Moves is an event discovery service for New York City, operated by Vagabond Labs, Inc. This policy applies to the Moves iOS app and moves.nyc.
Information we collect
Information you provide:
When you sign up, we collect your phone number, which is used to sign you in with a one-time passcode. If you use email sign-in, we collect your email address. During onboarding you may provide a display name and taste preferences, such as the event categories and genres you're interested in. As you use the Service, we collect content you create, including events you save and any reviews, ratings, and vibe tags you submit after attending an event, along with any optional free-text notes and a username you choose to display alongside public reviews. We also collect the search queries and messages you send to the in-app discovery assistant.
Information collected automatically:
We collect usage and interaction data, such as the events you view, searches you run, features you use, and general session activity, to understand and improve the Service. We collect basic device and diagnostic information such as device type, operating system version, app version, and performance and crash data. If you enable notifications, we collect a device push token so we can send you notifications you've opted into. If you grant location permission, we use your device location only to center the map on your area while you use the Service; we use this in the moment and do not store your precise location history. You can decline location access and continue to use the Service, and the map will default to New York City.
Contacts (optional, iOS app only):
If you choose to sync your contacts to find friends on Moves, your contacts are processed on your device: phone numbers are converted to irreversible cryptographic hashes before anything is sent to us. We compare those hashes against hashes of registered members' phone numbers to show you which of your contacts are already on Moves, then discard them — we never receive names or raw phone numbers from your address book, we do not store the hashes after matching, and we never use your contacts to message anyone. Only members who have chosen a public username can be matched. Contacts sync is optional, and you can use all of the Service without it.
We do not collect payment or financial information, and we do not process any in-app purchases.
How we use your information
We use your information to create and secure your account and sign you in; to provide the core Service, including showing events, personalizing recommendations to your stated preferences, and answering your discovery queries; to display content you choose to make public, such as reviews and ratings; to send you notifications, emails, or messages you've opted into, such as event alerts or a weekly digest; to understand how the Service is used, debug problems, and improve features; and to maintain the safety and integrity of the Service, prevent abuse, and comply with legal obligations.
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing.
How we share your information
We share information with service providers who help us operate the Service and who process data only on our behalf:
| Service | What it does for us |
|---|---|
| Authentication & database hosting | Signs you in and stores your account data on our behalf |
| SMS delivery | Sends one-time sign-in codes to your phone |
| Email delivery | Sends sign-in codes and messages you've opted into |
| Product analytics | Usage and interaction data, to understand and improve the Service |
| AI query processing | Generates results for your discovery queries only — your queries are not used to train their models |
| Infrastructure & hosting | Runs the website and app backend |
Reviews, ratings, and the username you attach to them are visible to other users of the Service, so you should not include anything in a public review that you wouldn't want shown publicly.
We may disclose information if required by law, or to protect the rights, safety, or property of Moves, our users, or others. If Moves is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, and we will notify you of any change in ownership or use of your information.
Data retention
We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account, we delete your personal information from our active systems, except where we are required to retain it for legal, security, or fraud-prevention purposes. Backups and logs are purged on a rolling basis. Aggregated or de-identified data that can no longer be linked to you may be retained.
Your rights and choices
You can permanently delete your account and associated personal data at any time from within the app, under Settings, then Delete Account. This removes your account, saved events, preferences, reviews, and push tokens from our active systems. You can update your profile and preferences in the app at any time, or contact us to request access to or correction of your information. You control push notifications and location access through your device settings. Digest and marketing emails include an unsubscribe link, though transactional messages such as sign-in codes are required to use the Service.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act, including the right to know what personal information we hold, to request its deletion, and not to be discriminated against for exercising these rights. Because we do not sell personal information, no opt-out of sale is necessary. To exercise any of these rights, contact us at the email below.
Security
We use industry-standard measures to protect your information, including encryption in transit and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information and to promptly address any issues.
Children's privacy
The Service involves nightlife and events content and is intended for adults. It is not directed to, and we do not knowingly collect personal information from, anyone under 17. If you believe a minor has provided us information, contact us and we will delete it.
International users
The Service is offered in the United States, and your information is processed in the United States. If you access the Service from outside the United States, you understand that your information will be processed here.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised policy.
Contact
If you have questions about this policy or your information, contact us at kobe@moves.nyc.